Property insurance claims
For notifying a claim, please fill in the claim form for property insurance (RO only) and send it via email at daune@garanta.ro in 24 hours since the occurrence or since becoming aware of the insured event.
If you are not able to print the above form, please send us an email at daune@garanta.ro, mentioning at least the following info:
- Name of the insured person;
- Address of the insured property;
- A phone number where we can contact you.
A claims officer will contact you at the phone number provided within the form/email.
Necessary documents:
- Identity documents (ID card, passport) for the person signing the statement;
- Proxy in case of insured – legal persons / notarial proxy in case of insured – natural persons for the person signing the survey, if different than the insured;
- Statements of the involved persons (if the case);
- Documents proving the ownership and / or location of goods if the case. (if the case.);
- Documents issued by the authorities competent to investigate the causes and circumstances of the events in copy certified by the issuer (if the case).
Customer service
Notify a Claim
- Tel: 021 303 70 47CASCO
- Tel: 021 303 70 33CASCO
- Tel: 021 303 70 66CASCO
- Tel: 021 303 70 07CARTE VERDE
- Monday - Friday 8:30 - 16:30